The latest controversy between AOL and Michael Arrington is a fascinating story. Strong personalities with strong points of view, editorial ethics, management missteps, and big company culture versus small company passion make this a particularly juicy drama. Arrington has made an ultimatum to AOL: Give us “editorial independence” or sell us the site back. By [...]
In order to buy a company you need to value it. That’s not so easy in the media business, these days. Lots of folks refer to multiples, of cash flow or revenue or whatever, as a way of determining future value. You project the expected future performance of the company, factor in the cost [...]
In the early 1980′s Jan Carlson took over SAS airlines. The company was in poor shape and Carlson set about to turn it around. He boiled the business down to a series of what he called “moments of truth”. These moments were touch points where key interactions with customers or employees took place. He defined [...]
My goal in launching Uphoff On Media 2 years ago was simple: experience and learn social media and create a place where I could capture the conversations I have with media, marketing and technology leaders. I quickly learned a couple of things… First off, while I write regularly as a part of my job,organizing thoughts [...]
Last summer I wrote a post called “The Wonder Wall” where I mused about the future of pay walls for content sites. Since then The New York Times and other sites have launched pay walls to great fan fare. How are they doing? It’s tough to tell given the scarcity of public numbers on pay [...]
If traffic is the metric of popularity, then our Web 2.0 Summit interview with Google CEO Eric Schimdt suggests he is still the most popular guy in the Internet economy. Our discussion with Schmidt, led by John Battelle and Tim O’Reilly, received the most traffic during the livecast and continues to be the most viewed [...]
Last week “super-agent” Ari Emanuel spoke at our Web 2.0 Summit. Emanuel, CEO of the talent agency WME created by the merger of William Morris and Endeavour, is considered to be the most powerful deal maker in Hollywood. At times however he sounded more like his fictional namesake Ari Gold from the HBO series Entourage. [...]
Business is a collaborative sport. Always has been, always will be. Growth in business, whether from new customers, new products, new efficiencies or by acquisition requires collaboration. Business school case studies are founded on examples of successful or unsuccessful collaborations. The challenge is encouraging, coordinating and enabling collaboration is incredibly hard. Through the years technology breakthroughs [...]
Clive Thompson’s piece in the recent issue of Wired on the “Death of the Phone Call” illuminated some fascinating trends about cell phone use. Nielsen research shows that the number of cell phone calls hit a peak in 2007 and has declined each year since. Voice calls are also getting shorter, averaging half the time they did 5 years ago. While voice calls have declined over [...]
Y2K was the tipping point. Extraordinary innovations in processing power, storage capacity, networking capability and software applications had driven a growth phase in Enterprise technology that suddenly came to a screeching halt. Innovation ceased and many Enterprises faced the reality that Y2K hysteria, combined with an overreaction to the first phase of the web had [...]
CEO, UBM TechWeb
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Chairman and CEO, Apprise Media LLC
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Director of B2B Marketing and Social Media, Yahoo!
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Best-selling Author
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Executive in Residence, USC Annenberg Center on Communication Leadership
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